How do I get started?
Call our intake team at (509) 452-1000 or use the contact form. We will ask a few basic questions, explain available services, and help schedule the right next step.
Frequently asked questions
Practical answers before care begins.
Coverage, cost, appointments, telehealth, language access, and what to bring.
Do you accept Apple Health or other insurance?
Valley Health and Counseling accepts Apple Health and works with a range of coverage. Plans and benefits change, so intake will verify your specific coverage before care begins.
What if I do not have insurance?
Ask intake about the sliding fee scale and other payment options. Cost should not keep you from starting the conversation about care.
Are same-day assessments available?
Same-day assessment appointments may be available. Call as early as possible and the intake team will confirm the current schedule.
Can I receive care by telehealth?
Many counseling, psychiatric, case-management, and selected medical visits may be available by secure video. Eligibility depends on the service, your location, clinical needs, and coverage.
Is care available in Spanish?
Yes. English- and Spanish-language assistance is available. Tell intake which language you prefer when you contact us.
What should I bring for a court-ordered service?
Bring the complete court order, referral, deadline, and contact information for the requesting authority. The court or agency—not the clinic—decides what satisfies its requirement.
What should I do in an emergency?
This contact form is not monitored for emergencies. Call 911 for an immediate life-threatening emergency. For mental health or suicide crisis support, call or text 988 at any time.
Still deciding?
Browse every service.
Each page explains who the service may fit, what to expect, and which supports can work alongside it.
Mental Health Care
Assessment, therapy, psychiatric medication management, and follow-up for adults and families.
Substance Use Disorder
State-certified evaluation and outpatient treatment, including IOP, MRT, and aftercare.
Counseling
Individual, couples, family, and grief counseling with licensed therapists.
Primary Care
Medical care that works alongside behavioral health treatment instead of apart from it.
Recovery starts with one call.
Talk to our intake team about services, same-day assessment availability, insurance, Apple Health, or sliding-scale fees. Se habla español.
Office hours: Mon–Fri, 8am–5pm
Class hours: Mon–Thu, until 9pm
After hours? Leave a message—we will call you back the next business day.
In crisis right now? Call or text 988. The Suicide & Crisis Lifeline is free and available 24/7.