Valley Health service
Telehealth Services
Distance, transportation, work, and family responsibilities should not automatically put care out of reach. Telehealth brings eligible appointments to a private place that works for you.
Who this is for
Care matched to the need.
Telehealth may be available for counseling, psychiatric follow-up, case management, and selected medical visits. Clinical appropriateness, location, licensing, and payer rules determine eligibility.
Intake will confirm whether a first or ongoing appointment can happen by video and what technology you need.
What to expect
A plan you can understand.
Specific schedules, eligibility, and recommendations are confirmed during intake and assessment. Your plan can change as your needs change.
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Eligibility confirmation
We verify that telehealth is appropriate for the service, your location, and your needs.
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A private connection
You receive straightforward instructions for joining a secure video appointment.
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The same care plan
Telehealth visits remain part of the same coordinated treatment plan as in-person care.
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A backup plan
Your clinician explains what to do if technology fails or urgent in-person care is needed.
Cost and coverage: Ask intake about Apple Health, insurance verification, and the sliding fee scale before your first visit.
Connected care
Services that may work alongside this one.
These are options, not automatic recommendations. Intake and your clinician will help determine what is appropriate.
Ready to ask about Telehealth?
Talk to our intake team about services, same-day assessment availability, insurance, Apple Health, or sliding-scale fees. Se habla español.
Office hours: Mon–Fri, 8am–5pm
Class hours: Mon–Thu, until 9pm
After hours? Leave a message—we will call you back the next business day.
In crisis right now? Call or text 988. The Suicide & Crisis Lifeline is free and available 24/7.